Guests consistently report feeling deeply relaxed and well cared for after treatments here. Peliswa, Patricia, Phelisa, and Destiny are named therapists who excel at both massage and facial work, with reviewers noting their skill and the unhurried pace of sessions. The waterfront location is stunning, staff greet visitors with genuine warmth, and the fact that guests can use the Victoria Hotel pool next door sets it apart. Prices start at R890 for individual treatments and go to R2590 for couples packages. One guest was so impressed that the receptionist even bought painkillers for them when unwell, showing the level of personal attention the team brings to every visit.
Satisfied patients report significant energy and mood improvements after functional medicine consultations, particularly with named doctors. Cost and communication gaps trouble critics, who cite slow replies and costly in-house medications that pharmacies dispense cheaper; some have questioned the medical protocols themselves.
Visitors consistently leave restored and valued, praising skilled therapists like Astrid, Sylvia, and Siphe alongside immaculate design, separate gender facilities, and attentive staff who remember details. The spa excels at special occasions and multi-hour packages with wellness snacks and curated refreshments. Recent visits occasionally reveal inconsistent massage quality, cleanliness lapses in steam rooms, and a rigid cancellation stance that has frustrated some guests. Strong repeat visitation suggests the highs outweigh the lows for most. The One&Only operates as part of the luxury resort experience, located at the V&A Waterfront, with structured day packages including access to relaxation lounges and treated refreshments. Named therapists build loyalty, though turnover or individual inconsistency has caused disappointment. Staff warmth and personalisation are most praised when consistent; closing-time demeanour and refund flexibility remain gaps in otherwise premium service.
InUWell is a tech-forward wellness venue in Green Point where immersive rooms, VR experiences, ice plunges and massage chairs draw repeat visitors and event groups. Staff like Courtney, Natashka, Bongi and Cameron consistently earn praise for making guests feel welcome and guiding them through the amenities.
Last updated 2026-08-12