Corrections, disputes, and removals

Cape Town Health And Wellness Retreats And Resorts Guide is an independent directory that lists health and wellness retreat and resort businesses in Cape Town. Your listing comes from publicly available information about your business, and your score is calculated from public Google reviews using a single, fixed rubric that applies to every business in the directory. Being listed costs nothing, and no payment can change your score or ranking. This page explains how to update factual details about your business, challenge data that you believe is wrong, or request removal if your business has closed or no longer fits this directory's focus. The full rubric is published under ranking method.

Updating factual information

Your business name, address, phone number, website, opening hours, and services can be corrected when you provide the accurate information along with proof we can verify against, such as your website or your Google Business Profile. Once a correction is applied to your listing, it stays in place when the directory refreshes its data in future months.

Challenging your score

Scores are never adjusted by hand. If you believe your score is wrong, a dispute is a claim that the underlying data itself is incorrect, such as your listing being matched to the wrong business, reviews being attributed to you that belong elsewhere, or a summary we generated not reflecting what your reviewers actually wrote. When you dispute, we re-check the sources and rebuild your listing. A dispute is not a request for a higher number; it is a report that something in the calculation is factually wrong.

Requesting removal

Your listing is removed if your business is permanently closed, if the listing is a duplicate of another, or if your business falls outside the directory's scope. The directory also runs a monthly re-verification cycle that automatically catches and removes closed businesses. If your listing is accurate and relevant, a request for removal may be declined, and you will be told why plainly.

How to reach us

Write to eugenedigital88@gmail.com with your business name, your listing's URL, and the change you are requesting. This directory is published by Eugene Digital Media.

Response times

Every request receives an acknowledgment within 5 business days. Confirmed removals are carried out within 7 days. Declined requests include the reason.