Business data from Google Business Profile, checked 2026-09-21. Facts from the business's own website were fetched 2026-08-27.
Most guests appreciate the hotel's location near shops and gardens, plus attentive staff like Mokete who create a welcoming atmosphere. However, maintenance issues and a serious food hygiene incident have frustrated recent visitors, particularly when management's response felt dismissive rather than reassuring.
Six reviewers praised ozone therapy for managing pain, inflammation, stress, and chronic conditions like Parkinson's and Hashimoto's thyroiditis. Shani, the practitioner, earned consistent recognition for her warmth, knowledge, and professionalism in a tranquil setting.
Recent experience varied sharply. One student reported arriving at the advertised 7am opening to find staff absent, then facing rudeness when booking an appointment became impossible. An older review praised the team's speed and warmth.
Recent visitors praise the midwives' communication and emotional support during birth and the early postpartum weeks, especially staff like Lizelle and Danelle who explain care thoroughly and listen carefully. Older complaints cite insufficient emergency equipment and concern that staff lack training for complex deliveries, with some reviewers recommending state hospitals instead.
Last updated 2026-09-21