Revive Wellness Spa delivers skilled treatments and impressive results in a luxurious space, with many praising massages, facials, and the therapists' professionalism. However, reviewers consistently report that advertised prices hide mandatory add-ons, promised menu items and spa amenities fail to appear, and complaints are dismissed without resolution or accountability.
Many who had facials or massage-focused visits left satisfied with the treatment quality itself. The core issue is operational: unclear billing, missing promised services (kitchen closed despite menu promises, non-working pool jets and sauna), lengthy wait times despite booking slots, and a no-refund policy that prevents resolution when services fall short.
Recent shift: Complaints about billing and missing amenities recur across a 2-month period with no apparent improvement; one recent five-star review (4 days ago) for facials contrasts sharply with sustained operational and transparency issues noted earlier
Luciana's energy healing work (Access Bars and reiki) consistently leaves clients reporting lasting shifts: clearer thoughts, reduced anxiety, lighter mood, and relief from physical tension. Her trademark is the safe, unhurried space she creates and her genuine follow-up after sessions end, which reviewers say is rare and deeply appreciated.
All 11 reviews are five-star. Reviewers consistently report feeling calmer, less anxious, and better able to handle stress after sessions with Elana. Several mention physical relief (knee pain, chest pain, stomach issues) alongside emotional benefit. Parents note teenagers becoming noticeably more peaceful. The main draw is Elana's warm, patient manner and willingness to work with skeptics.
Most visits deliver relaxed, well-treated experiences with staff praised for warmth and competence. One reviewer reported a sharp drop in service quality and communication responsiveness after an initially excellent first visit, marking a significant but isolated concern among the mostly positive feedback.
Last updated 2026-08-12