Business data from Google Business Profile, checked 2026-09-21. Facts from the business's own website were fetched 2026-08-27.
The hotel's location and spa draw genuine praise, with guests consistently noting the beautiful grounds and professional treatments. However, service remains uneven: some report delicious meals and attentive staff, while others cite poor food, rushed interactions, and understaffing that undercuts the experience.
Most guests praise the calm, garden-set environment and the hospitality of the owners and staff. The accommodation is clean and comfortable, with particular highlights being the food, coffee, and peaceful birdlife. One reviewer raised a concern about the facility's Israeli associations.
Most visitors find Novel Wellness Centre clean, well-equipped, and friendly, with a solid coffee and smoothie bar and certified biokineticist on staff. A small group reports ongoing maintenance issues-roof leaks, loose fixtures, and unserviced machines-that have persisted over years.
The spa draws praise for its calm setting and attentive staff, with reviewers consistently reporting relaxing experiences and professional service. Treatments span massages, facials, and nail services, though one customer noted poor product durability and value concerns with beauty offerings.
Last updated 2026-09-21